Why might this be the case? First, hotel guests might not know there is a starbucks one block away (I discovered this only because the Hilton had no free wi-fi (see this old post) and a 15 minute line for coffee). Second hotel guests are often attending conferences and may be time constrained (which is why I did buy one cup of coffee for $2.85). Third, someone else might be paying for the coffee purchase (in my case that wasn't true since I'm not using Towson travel funds for coffee).

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